Jeff, your shop and team are exceptional. Lesa runs the front of house in a personable, knowledgeable manner, Derek oversaw my first appointment like I was a longtime customer and Andrew's work in and around my car was obviously done with care. I really appreciated that I could be in constant contact with the shop, either through Lesa or Derek, all the while my car was in the shop. The convenience of the loaner vehicle made the experience very easy to fit into my schedule. Thanks for this great service experience. Looking forward to becoming one of your longtime customers!